Our Quality Assurance

We know how precious your vacation time is and do our best to deliver superband trouble-free service to you. We are dedicated professionals able to make your holiday a memorable and exciting experience.

Here is our Quality assurance:

  1. You are guaranteed a prompt reply and a ready-made tour offer adjusted to your needs and interests
  2. You will be treated with respect and courtesy
  3. You will clearly understand what you will be getting
  4. You will receive replies from us in perfect English
  5. Your Personal information will remain strictly confidential
  6. You will never be late for your cruise ship, or train, or flight
  7. You are welcome to leave comments on the tour performance on our website and Tripadvisor page

We will respond to your query within 1 day. We are available 7 days a week and aim at providing prompt and professional assistance. You can e-mail us or call the following phone numbers:

You can also request a phone call using our website form and our Program director will contact you at your home or work number whenever it is convenient for you within the shortest possible time.

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